REFUND POLICY

Refund Policy

• All sales are final.
• Refunds for lost or missing packages will not be issued until a USPS investigation has been completed and the package is officially confirmed as lost.
• Packages marked “In Transit” are not eligible for a refund while still in transit or while a USPS investigation is pending.
• Packages confirmed by USPS as delivered to the address provided at checkout are not eligible for a refund due to non-receipt, unless USPS confirms a delivery error.
• Refunds will not be issued for carrier delays or incorrect/incomplete shipping addresses provided by the customer.
• If USPS confirms a package was lost, we will review the case and determine the appropriate resolution.
• Any approved refund will be issued to the original payment method.